Cracking the Code Weekly Show

“Service Tech Priorities During the Summer”

Getting the most out of the summer rush doesn’t just boost your bottom line through August. Prioritizing the right processes and activities can keep your calendar full – and your profits rolling in – all year round.

This week, Weldon Long discusses the importance of mastering the repair-vs-replace conversation, and how proper execution of a service agreement program can flatten your seasonal sales cycle. Plus, Gary Elekes lays out best practices to deliver a flawless customer experience and our experts explain how to get all homeowners to the table.

Watch the show now at, before it enters the EGIA members-only archive on May 27th.