Changes in the HVAC industry are happening faster than ever before. Electrification, heat pumps, inverter technology, new refrigerants, and new efficiency standards are just a few of the challenges and opportunities in front of us. The key is to be prepared, proactive, and educate your team to meet the new opportunities head-on.

Join your fellow high-performance contractors at National Comfort Institute’s (NCI) High-Performance Summit in Asheville, NC this September to explore ways to outperform your competition, delight your customers, and lead your marketplace as you set your priorities for 2025 and beyond.

Summit will be presented in Asheville

The NCI Summit 2024 will be held from September 10-13th at the Crowne Plaza Asheville Hotel.

Here is a quick rundown of the sessions we have planned this year and the session leaders. Be sure to mark your calendars and register for Summit today. You should also reserve your room at the Crowne Plaza and take advantage of NCI’s great room rate.

  • How to Build a High-Performance Culture in Your HVAC Business — Presented by John Boylan, General Manager, Lakeside Service, Brighton MI
  • Anatomy of the High-Performance Sales Process — Presented by Dawn Mroczek, Sales Manager, GV’s Heating & Air, Glenview, IL
  • High-Performance HVAC Renovations from Start to Finish — Presented by Dustin Cole, Owner, Cole Air, Inc., Lake Charles, LA
  • How to Take Combustion Testing to the Next Level — Presented by NCI Instructor Mark Hunt
  • The Sweet Spot: Where Building Science and HVAC Intersect — Presented by Rob Minnick, NCI Instructor
  • Customer Communication: Drop the Technospeak — Presented by NCI Coach David Holt
  • Climate Resilient Heat Pump Strategies — Presented by Ben Lipscomb, NCI Director of Engineering and Utility Programs
  • How To Solve the Top 10 Inverter Installation Issues — Presented by Bryan Orr, President, Kalos Services and HVAC School
  • How to Properly Design with Today’s Heat Pumps — Presented by Adam Mufich, President, A-Team Heating & Air
  • The Air Upgrade Cure: A Simple Solution to HVAC Equipment Failures — Presented by David Richardson, NCI VP of Training
  • PerformanceTown – Take Your Testing Accuracy to the Next Level — Taught by the NCI Instructor Team.

Again, as members, take advantage of not only your membership discounts, but consider using some of your NCI Bucks to help offset costs. Call 800-633-7058 and ask your representative to help you take advantage of this member benefit.

NCI presented Mark Hunt
Mark Hunt

As we pursue our mission to teach the industry about the benefits of High-Performance HVAC™ contracting, National Comfort Institute (NCI) has been onboarding additional trainers and instructors. We are pleased to introduce you to one of them, Mark Hunt, who joined NCI in 2021.

Mark has an extensive background in the plumbing and HVAC industries. He eventually began working in the add-on/replacement marketplace and took a combustion course with NCI’s Captain CO, Jim Davis. Hunt says that class changed the way he viewed combustion appliances forever.

NCI recently promoted Mark to a full-time technical instructor. You may have already encountered him teaching Combustion Performance and CO Safety, most recently in Monroeville, PA last month.

David Richardson, NCI’s vice president of training, says “Mark has quickly become an important part of the NCI technical team. His expertise in combustion and hydronics has already helped our members who have worked with him. Plus, we’ve grown to love his expertise and his humor.”

Please welcome Mark to National Comfort Institute. You can reach him through our contact portal at