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Cracking the Code Weekly Show

‘The Pattern for Excellence?


When you serve the customer, when you truly exceed their expectations, your company wins by creating profit in the moment and likely creating a longterm customer.

‘This week, we welcome customer service authority Brigham Dickinson, who shares his patented Pattern of Excellence that lays the groundwork for you and your team to deliver that unrivaled ‘WOW’ customer experience.

‘Plus, Weldon Long offers some proven tactics to overcome closing objections, and Gary Elekes explains the myriad benefits of offering homeowners whole-home services.

‘All that and more, on this week’s episode of EGIA’s Cracking the Code!?’Watch the show now at EGIA.org/Alliance-Show, before it enters the EGIA members-only archive on July 1st.