Introducing Partner RevuKangaroo
National Comfort Institute is pleased to introduce our newest partner, RevuKangaroo – an online reputation management service. They can automatically gather all reviews posted online about your company on third-party sites (Yelp, Google, BB, Facebook, and more) and help you make the most of them.
Why is this important? It allows you to tame the internet beast, to better manage your online reputation, improve employee relations with customers, and take care of any customer concerns before they get posted to review sites.
RevuKangaroo centralizes all your reviews so you don’t have to hunt all over the internet for them. They offer the following benefits:
- Send customers to your website to leave a review
- Allow customers to rate your employee’s service
- Publish positive reviews to popular third-party sites
- Provide you instant review notification and real-time reporting
- Provide social sharing of your reviews.
Furthermore, as a participant in the Training Incentive Partnership Program (TIPP), NCI members earn NCI Bucks whenever they purchase services and products through RevuKangaroo.
Learn more here: ncilink.com/RevuKangaroo.
Be sure to sign up here: ncilink.com/RKTIPP.
If you have any questions, call our Customer Care Helpline at 800-633-7058.
High-Performance Talk: Are You Missing Out?
Last year, National Comfort Institute (NCI) updated our members-only email discussion forum to improve your daily peer-to-peer communications. It is called High-Performance Talk and it is an easy-to-use, fully featured website.
The cool thing is, you don’t have to go to the website to interact with your fellow members – you can do it completely through email – once you’ve set up an account and created a password.
The biggest benefit for you is that once your account is set up, you never have to log in again (unless you go to the website). All your discussions can be done via email.
To do that, you just use the following email address: firstname.lastname@example.org.
Creating your account is easy. Just call our Customer Care Helpline at 800-633-7058 and one of our representatives will get you all set up. It’s a valuable part of your membership and won’t take long to do. Once that is done, you can adjust the settings on your account to make the site work best for you.
Already have an account, but forgot your password? No problem.
Just go to HighPerformanceTalk.com and click “Log In” then “I forgot my password,” then enter your email address and the “Reset Password” button.
By the way, be sure to add @highperformancetalk.com to your ‘safe senders’ or whitelist for your email to make sure that you get emails from the site.
What kind of emails? They are conversation threads on a variety of topics that affect your business and the industry. They can be questions about specific products, advice on what to look for in after-hours answering services, suggestions for soliciting engineers, or anything you are interested in sharing or asking about.
So, don’t miss out. Get set up and get involved.
There’s an entire world of Performance-Based Contractors out there facing the same issues you are. Draw upon their experiences and share your own.
The wisdom of the high-performance contracting crowd can not only benefit your business but your life as well.