Measure Room Airflow

Now that you both know room airflow should be 170 cfm or 170 beachballs per minute, you’re ready to measure the room actual airflow and diagnose it.

Invite your customer to use an air balance hood and measure airflow from the room’s supply register. In this example, the hood reads 50 cfm. Say nothing. Let your customers consider the new information about this room’s comfort.

When a customer participates in this process, they can’t help but contribute to the diagnostics. They may begin to diagnose the problem themselves!!
Finally, complete the report by entering the measured room airflow and calculating the percent of airflow. Divide the measured room airflow of 50 cfm by the room estimated airflow of 170 cfm to find only 30% of the needed airflow is delivered (50 cfm – 170 cfm = 30%).

As with any new diagnostic method, it will take practice to master it. You’ll learn better to engage your customers with experience also.

Estimating room airflow is a key element to diagnosing and fixing customer’s hot and cold room problems. Successfully resolving customer comfort issues in this manner sets you apart from the rest of your competitors, builds strong customer relationships, and really contributes toward improving your diagnostic skills.

Most new diagnostic tests require practice. First, estimate room airflow using this method at home or at the shop. Then go live with your customer. I’m confident you’ll be pleasantly surprised with the results.