David joined NCI in 2011. He tells the story that he was invited to come on board by Dominick Guarino via a Facebook message. Initially his job was to focus on training contractors how to implement the performance-based processes into their business. Today he is still very active in doing that, but is also responsible for content development for a number of the classes NCI develops and teaches as well as the content for the company's in-person training events.
He has a storied HVAC career including starting his own software company, H2 Solutions, which he ultimately sold, starting a coaching and training business called Ultimate Service Systems, and eventually joined his brother's company, Profit Strategies. When that firm relocated to New York, David decided not to move with them and eventually found his way into the NCI family.
David joined the National Comfort Institute full time in 2010 as a curriculum developer and trainer. In this role, he develops and teaches practical, real-world training focused on the HVAC and Home Performance industries.
He has been involved in Performance-based contracting since 2001. This experience allowed him the opportunity to diagnose and correct many HVAC and Home Performance issues over the past decade.
In addition, David writes monthly columns for various industry publications to help increase awareness on the importance of performance testing. David is a regular presenter at many industry conferences working to spread the message of Performance-based contracting.
Besides holding all NCI certifications, David has held certifications as a HERS rater, BPI building analyst, and is a BPI field and written exam proctor.
Dominick Guarino has grown National Comfort Institute, Inc. (NCI) from the ground up along side President Rob Falke, into the HVAC industry's largest independent training and certification organization. He co-founded NCI in 1994 with Rob (originally National Balancing Institute). NCI has also grown into a premier membership organization focused on every aspect of helping HVAC contractors. Dominick oversees all aspects of operations, new product introductions, and sales and marketing for the company. He also manages NCI's business management, sales and soft skills training team. He presides over NCI conferences and participates in HVAC industry conferences and meetings.
Jim has a long and storied career in the HVAC Industry. That career began back in 1971 when he went to work for an HVAC contractors (which lasted for six years), before moving on to work for an HVAC distributor in 1977. That is where he became involved with selling the first digital combustion analyzers.
"I discovered a lack of knowledge, including my own, on interpreting combustion readings and overall mechanical operation of industrial, commercial and residential systems," he explains.
"Overcoming my lack of confidence to speak and train, I developed the first combustion testing protocols and field diagnostics using a digital combustion analyzer. I am so fortunate and grateful for NCI for embracing the same values and allowing me to continue my combustion crusade. 100% of the combustion taught at NCI is based on hands-on field experience and actual results. I continue to research new information and seek out additional accomplishments and feedback from the field. This contributes to the continual update of knowledge to be shared with everyone."
In his role with NCI, Mike oversees the team handling Marketing, Communications, Websites, Electronic Media, and Publications efforts. He is also focused on growing ContractorsIMAGE™, NCI's member marketing services arm.
Nita has been working with HVAC companies to improve their business practices since joining NCI in January of 2000.
Nita has embraced many roles during her tenure - that of Controller, Preferred Vendor Program Manager, Business Coach, Course Instructor, Curriculum Development and Business Solutions Product Development. She has been involved with all phases of developing programs, tools, training, and processes that would strengthen the HVAC contractor's business development.
She is one of original members of the Women in HVACR association and has been on the Board of Directors since 2008. She served as the 2010 Vice President and as the 2011 President of Women in HVACR and is currently in an advisory role.
Steve has been involved in the development and maintenance of technical curriculum at NCI since 2006, creating manuals, course materials, and web-based programs He has over 30 years of experience in the HVAC industry, including nearly 20 years in the training and development area. During that time he has overseen and participated in development of comprehensive training for all phases of an HVAC contracting business. Steve's professional background includes a number of years in training and development for a major manufacturer, as well as a nation-wide HVAC sales force.