Networking Became Real

From the general sessions to the breakouts, I discovered how easy and fun it was to draw upon the collective and individual experiences of some of the HVAC Industry’s most innovative and successful contractors. Hearing other attendees’ input into what could change the face of our business has proven to be invaluable.

I have attended other events, but they were not as open and free-flowing as this Summit event. For the first time in my life, networking became real.

Hooked on High-Performance

My experience at the NCI High-Performance Summit 2023 got me hooked. I left Branson fired up and excited. When I got home, I spoke with our team about the fantastic possibilities I had learned about, and we immediately began implementing high-performance processes.

We have jumped on as much of the NCI training as possible in the nine or 10 months since Summit. Honest Heating and Cooling hosted our first airflow class taught by NCI’s Jim Ball. I also attended a three-day CO training class in Minneapolis with Mark Hunt.

Since Summit, the lessons learned led us to outfitting five service trucks with all the equipment and instruments necessary to test and measure HVAC and duct systems properly. So far, we’ve ordered Sauermann Combustion analyzers and run CO analysis with the NCI worksheet on every maintenance call. We are now proud dealers of the NSA 6000 CO monitor as well.

Knowing that our measurements are impacting lives is changing everything for our company. We look forward to continued growth through our partnership with NCI as we educate our team on testing and diagnosing complete HVAC systems.

I know one other fact: I will NOT miss any High-Performance HVAC Summits if I can help it.

I recommend that anybody on the fence about whether to consider the high-performance approach should stop shortchanging themselves. Look in the mirror and know the impact you have on the world.

Imagine having the measurements and actual data to back up everything you promise your customers. Anything is possible for those who are willing!

John Whitehead is co-owner of Honest Heating and Cooling Inc., Marshalltown, IA. The company specializes in residential and light commercial HVAC service and installations, including in-floor radiant heating, boiler service and repair, and more. He attended his first NCI Summit in 2023 and has become a strong advocate for the High-Performance HVAC Contracting approach. You can contact him at ncilink.com/ContactMe.

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