Vince DiFilippo
Service is a mindset. It requires a targeted focus on the customer and doing what is right. When Vince DiFilippo bought the HVAC service business from his brother’s HVAC company in 1989, his mission was to provide something that no one else in their marketplace did. He named his company DiFilippo’s Service in Paoli, PA. The mission: to provide service through educated, certified technicians focused on customer comfort and safety.
This vision, which he shares with his wife and business partner, Laura DiFilippo, led him to seek the best training. He joined National Comfort Institute (NCI) in 2004, became an ardent supporter of the High-Performance HVAC™ approach. Eventually built a training lab in their headquarters building.
For Vince, it’s always been about helping young people enter the HVAC trade and work smartly and safely. He and Laura joined organizations like Air Conditioning Contractors of America (ACCA), NCI, and The Service Roundtable. They worked on getting many of their technical team certified by North American Technician Excellence (NATE).
Vince is a leader who sets the bar high for himself, which sets the example for his team. Just as importantly, his enthusiasm for learning and sharing his knowledge is infectious. At every meeting and industry event he attends, he helps others increase their enthusiasm and be excited about the business and the industry they serve.
His influence is subtle – not necessarily by being center stage in national organizations (though he served on ACCA’s Disaster Relief, Government Relations, and other committees), but by being a servant leader, by setting the tone and example for excellence that influences not just the people in his company, but everyone he encounters across the country.
In addition, Vince serves the industry as a contributor and advisor to several HVAC Industry trade magazines and has been recognized with several awards and recognitions, including the following:
- ACCA’s Residential Excellence Award
- Federated Insurance ACCA Super STAR Award
- Mainline Chamber of Commerce Small Business of the Year
- NCI Contractor of the Year Award
- NCI David Debien Technical Excellence Award.
His influence also impacts contractors nationwide through his teaching at seminars and major HVAC events.
“Vince is one of the biggest cheerleaders in the HVAC industry. When he speaks to audiences about being a next-level contractor or technician, his energy and enthusiasm are off the charts!,” says NCI President and CEO Dominick Guarino. “I can’t think of anyone more deserving of this recognition.”
Vince also gives back to his community through his active participation in the local volunteer fire department.
“It’s about doing things properly,” he said in an interview several years ago. “It’s about consistency and training and setting the example. That is how we can influence young people to work in the HVAC Industry and thrive in it.”
For these and other reasons, High-Performance HVAC Today magazine is pleased to welcome Vince DiFilippo to the NCI Influencers class of 2024.
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