Last month the High-Performance HVAC™ Industry gathered in Asheville, NC for Summit 2024 to regroup, recharge, and set the stage to Outperform in their marketplaces in 2025. What does this mean? It means contractors and other industry professionals go together from all across North America to learn how to apply technical knowledge and training to improve the safety, health, comfort, and energy efficiency of your customers’ homes.

Outperform was the theme for Summit 2024 and is the mission of National Comfort Institute (NCI). NCI CEO, Dominick Guarino, told the record-breaking audience during the event’s opening general session, “Our mission is to help you implement high performance in a step-by-step, easy to follow method.

“This year we have created an experience that includes peer-to-peer interactions, questions, learning opportunities, and sharing with fellow like-minded contractors,” he said. “Here you will brainstorm new ideas with peers, relax in a truly productive environment, and gain valuable knowledge from all of the comprehensive workshops and general sessions.”

Changes Are Coming

Summit 2024
For the first time, industry influencers conducted live podcasts
from NCI’s High-Performance HVAC Summit.

Changes in the HVAC industry are happening faster than ever before. Electrification, heat pumps, inverter technology, new refrigerants, and new efficiency standards are just a few of the challenges and opportunities in front of us.

The key is to be prepared, proactive, and educate your team to meet the new opportunities head-on.

This ties directly into the Summit 2024’s Outperform theme. Among the many breakout workshops were special sessions covering the new heat pump technology, the new refrigerants, and what changes in terms of comfort, installation, and service. It also changes how High-Performance HVAC™ contractors test, measure, and diagnose comfort issues for their customers.

Breakout Sessions for the Next Level of Success

This year’s breakouts were presented by both high-performance contractors as well NCI instructors and included the following:

  • How to Build a High-Performance Culture in Your HVAC Business — Presented by John Boylan, General Manager, Lakeside Service, Brighton MI
  • Anatomy of the High-Performance Sales Process – Presented by Dawn Mroczek, Sales Manager, GV’s Heating & Air, Glenview, IL
  • High-Performance HVAC Renovations from Start to Finish – Presented by Dustin Cole, Owner, Cole Air, Inc., Lake Charles, LA
  • How to Take Combustion Testing to the Next Level – Presented by NCI Instructor Mark Hunt
  • The Sweet Spot: Where Building Science and HVAC Intersect – Presented by Rob Minnick, NCI Instructor
  • Customer Communication: Drop the Technospeak — Presented by Chuck Worley, Worley Home Services, Yorktown, VA
  • Climate Resilient Heat Pump Strategies – Presented by Ben Lipscomb, NCI Director of Engineering and Utility Programs
  • How To Solve the Top 10 Inverter Installation Issues – Presented by Bryan Orr, President, Kalos Services and HVAC School
  • How to Properly Design with Today’s Heat Pumps – Presented by Adam Mufich, NCI instructor
  • The Air Upgrade Cure: A Simple Solution to HVAC Equipment Failures – Presented by David Richardson, NCI VP of Training
  • PerformanceTown – Take Your Testing Accuracy to the Next Level – Taught by the NCI Instructor Team.

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