This perspective on competition and collaboration has been a cornerstone of my professional philosophy.

Running a business grounded in servant leadership has tangible benefits. It creates a work environment where employees feel valued and supported, leading to higher retention and job satisfaction.

For our customers, it means receiving exceptional service from a team committed to their well-being. The principles of servant leadership — prioritizing others, focusing on growth, valuing teamwork, and coaching — align perfectly with my approach to business.

When I think about it, I realize that servant leadership has always been about building a legacy. It’s about making a positive impact on others, whether it’s through direct mentorship or fostering a culture of continuous improvement.

The annual NCI summit is a testament to this, where discussions and shared experiences help everyone grow. Meeting new, talented professionals and exchanging ideas keeps the spirit of servant leadership alive.

The future of my company is bright, with ambitious goals and a commitment to excellence. We’re focusing on effective marketing and using technology to enhance our services.

Despite being a small operation currently, with just one truck and a close-knit team, our vision is to grow significantly, aiming for substantial revenue growth in the coming years.

Our business model emphasizes providing options to customers and focuses on system performance rather than just equipment replacement. This approach differentiates us from other HVAC contracting firms and ensures long-term customer satisfaction. We turn satisfied customers into our best advocates by consistently delivering high-quality service and maintaining strong relationships.

The HVAC industry is challenging. Over the years, I’ve interviewed countless employee candidates, many lacking the practical experience or resilience needed for the job.

The reality is that this industry requires a unique blend of technical skills, problem-solving abilities, and a genuine desire to serve others. Those who thrive often embrace these challenges and are willing to learn and adapt continuously.