New NCI HQ and Training Center is Underway

A little over three months ago National Comfort Institute (NCI) broke ground on their new 10,000 sq.ft. headquarters and training center in Eastern Tennessee. The new center, planned for completion by the end of 2025, will house NCI staff and thousands of square feet of training space.

Class and savvy -- the first stage of NCI's under-construction new headquarters and training facility

The training facility will feature a classroom that can accommodate 30-plus students, and a hands-on lab with numerous residential and light commercial HVAC systems — including heat pumps, furnaces, boilers, water heaters, packaged units, and hybrid equipment.

The building will also house a state-of-the-art live, online training studio as well as a full-featured podcasting/interview studio.

This single-level building features precast insulated concrete walls, and will be fully heated by 12,000-plus feet of in-floor radiant tubing courtesy of REHAU North America. The tubing snaps into Crete-Heat insulated panels which act as both insulation and a vapor barrier.

System control is via 10 strategically placed manifolds that handle a total of 34 hydronic heating loops. More to come on the system design and installation.

As of this printing, the entire facility, fully foam insulated and features no unconditioned space, should be under roof. Stay tuned for updates as we complete construction!

New Heat Pump Retrofit Class

There is no rest for the team from National Comfort Institute (NCI). Their newest class, “The High-Performance Approach to Heat Pump Retrofits,” is now available as an in-person training event being piloted in California.

NCI's Newest Heat Pump Class

This new class will help High-Performance HVAC contractors to identify and solve problems that compromise heat pump performance.

If you want to capitalize on the growing market for inverter-based heat pumps and the growing electrification movement, this class is for you. You’ll learn to follow NCI’s System Performance Evaluation™ process so you and your team can successfully assess, design, install, and commission high-performance heat pump retrofits, no matter the climate in your market area.

NCI’s latest class is a one-day course is for HVAC technicians, company owners, managers, comfort advisors, system designers, installers, and commissioning techs.

The training also qualifies for recertification in one of the following NCI residential Air-side certifications:

  • Residential System Performance
  • Duct System Optimization
  • Residential Air Balancing
  • Refrigerant-side Performance.

This heat pump retrofit class is available across the country. Plus an online version of the class will be available in January 2026.

Click here to learn more: ncilink.com/HPROnlineLive. Or you can call NCI’s Customer Care line at 800/633-7058.

You can see NCI’s total utility partner training schedule so far here: ncilink.com/TrainingSched.

Did You Know … NCI has Social Media Savvy

Class means podcasting and streaming these days

Most HVAC contractors do not know the breadth and width of National Comfort Institute’s reach in the industry. The website recently underwent a redesign to showcase not only this magazine, but also NCI’s reach into the podcast/live streaming arenas.

Contractors can enjoy two new podcasts each month with industry influencers and NCI trainers. You can listen to the leaders in understanding airflow — the secret sauce for your customers’ health, safety, and energy efficient systems.

You can also check out live-streaming events on the NCI YouTube channel.

In addition, the team at NCI is active on other social media platforms including FaceBook, LinkedIn, X, and others. Be sure to check in with any or all of these outlets for the latest content, information on training, and more.