FREE Monthly Download
One of the great features of this website are the free technical downloads. This month’s download is a one-page checklist for those technicians who use the Testo 805i Infrared Thermometer during service and installation projects.
The sheet actually contains three checklists: one to do an overall setup for the 805i, one for setting up temperature (IR) readings, and one for setting up mold readings. This has been updated and is a great reference piece for your field service and installation technicians.
Go to ncilink.com/md0818 and download this month’s free Tech Tip now.
By registering for free on NCI’s website, you can access this download and many more.
Featured this month is the National Comfort Institute’s (NCI) ABCs of Supervising Others — part of the NCI Online University Business management Training Series.
This module is intended to help your leaders to better understand their roles and deal with the challenges of being a leader. This month’s course features how to adjust to becoming a supervisor, what skills you’ll need to develop, and the importance of developing relationships with your co-workers. You’ll also learn how to manage conflict and challenging situations.
Read more at ncilink.com/ou0818.
Performance-Based Management: What’s Going On Around Here?
NCI Business Coach and Trainer David Holt shares 10 ways to feel more confident that your team is delivering the top quality, performance-based products and services. He shares how you can know what our team is really doing when not under direct supervision and how you can make sure they meet expectations consistently?
Read his blog at ncilink.com/HoltOnMgmt.
Five CO issues to Look Out For This Summer
Even in the summer you need to remain vigilant for carbon monoxide (CO) issues. In his blog, NCI Curriculum Developer David Richardson examines five summer CO issues you should be aware of and what to do when you encounter them.
Read his blog post at ncilink.com/SummerCO.
There’s An App For That …
This month we feature The DealerFirst mobile application. For those contracting companies that work on and install Goodman/Amana products, this tool gives quick, easy, on-the-go access to all their manufacturer support, including:
Warranty Express: Add, look-up, manage warranty claims
- Match-up/ratings: Find the right product for the right job
- Product/diagnostic information: Look-up the necessary parts for the system that needs repair
- Documents and support: Easy access to product brochures, warranty certificates, IO manuals, and spec documents Unit Conversion: Calculate correct pressure temperature.