In addition to technological advancements, Ward sees opportunities for growth through community engagement and education.
By raising awareness about the importance of HVAC system performance and energy efficiency, she hopes to further position Baggett Heating and Cooling as a trusted resource for residential clients.

A Strong Foundation
The story of Baggett Heating and Cooling is one of perseverance, innovation, and community-focused leadership. Under Alana Ward and her guidance, the company has navigated industry challenges and set a standard for excellence in service and operations.
Ward’s journey from a reluctant bookkeeper to a dynamic business owner shows her focus and leadership.
As the company looks to the future, it does so with a strong foundation built on decades of experience, a commitment to quality, and a leader who understands that success is about more than just numbers — it’s about making a difference in the lives of employees, customers, and the community.
For these and many other reasons, the High-Performance HVAC Today editorial team has selected Baggett Heating and Cooling to shine its March 2025 Contractor Spotlight upon. Congratulations to Alana and her entire team.
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