NCI Headquarters Building Construction Project Update

National Comfort Institute’s (NCI) new headquarters and training facility in the eastern Tennessee town of White Pine is getting closer to completion! The building is fully under roof, with interior framing and exterior finishes completed.

Photo and inset depict NCI's new headquarters building project

For this project, NCI built a concrete-wall super-insulated structure with state-of-the-art features. These include a combination of open and closed cell spray foam, completely encapsulating the roof and entire building. This means zero unconditioned space. The insulated concrete floors feature Crete-Heat® under slab panels with 100% radiant tubing. Tubing ties into 10 independent manifolds allowing precisely zoned in-floor heating.

The roof of the building is capped with a premium gauge standing seam. As of this writing, utilities are nearly completed. They will provide water, natural gas and electric to power NCI the boilers, heat pumps, lighting, and other HVAC equipment.

Next comes installing mechanical and electrical systems. NCI anticipates completing work over the next 90 days. The move-in target is late March 2026.

NCI would like to thank the equipment manufacturers and distributors providing equipment and materials for this project. So far this esteemed group includes R.E. Michel, Daikin Comfort, Crete-Heat, REHAU, and Bradford White.

We would also like to thank Bruce Randall, president of Standard Air Conditioning, our Knoxville-based High-Performance HVACTM contractor, who installed the radiant floor systems and will continue to install the HVAC equipment and distribution systems throughout the building.

Stay tuned for more project developments and HVAC installations!

ComfortMaxx™ Heating is Now Live in measureQuick®

The measureQuick ComfortMaxx app project reports geared towarn consumers and contractors

ComfortMaxx™ Heating is a measureQuick® workflow designed to help HVAC professionals accurately measure real-world system performance using smart diagnostic tools. By capturing actual equipment output and generating an Equipment Performance Score, ComfortMaxx allows you to directly compare measured performance against the manufacturer’s rated capacity.

The guided workflow then walks you through measuring delivered capacity, producing a comprehensive System Performance Score. These scores make it easier to visualize and diagnose complex comfort issues. Said issues are often difficult to identify using traditional methods alone.

ComfortMaxx helps uncover lost Btus caused by duct leakage, airflow issues, and inadequate insulation. This gives you clear, data-driven insight into where performance is being lost inside the home.

MeasureQuick automatically generates two detailed reports:

  • A customer-facing report with simple visuals and easy-to-understand indicators that clearly show where comfort and efficiency problems exist.
  • A contractor-facing report with in-depth data and diagnostics. The report helps you quickly narrow your focus and deliver a reliable, targeted solution.

If you’d like to learn more about this partnership project, go to ncilink.com/mQCM.

Company Culture: The Heart of High-Performance HVAC™

Summit 2026 23rd anniversary image

National Comfort Institute’s (NCI) 2026 High-Performance HVAC Summit is all about culture – from how contractors can build it to how that leads to growth, market dominance, and profits.

This year’s theme is all about company culture and how that is the heart of High-Performance HVAC. Educational sessions will focus on a good blend of the technical, cultural, and sales/marketing aspects of performance and what it takes for contractors to “get there.”

NCI Summit 2026 is in Pigeon Forge, TN on Sept. 1-3. Registration is open now. You can also reserve your rooms at the special NCI rate at the Dollywood Heartsong Lodge and Resort.

Stay tuned for more details on the program, the schedule, and the special activities planned for this year.