Service Leadership and Strong Partnerships
One of the key strategies I’ve employed is leveraging solid partnerships with suppliers like R.E. Michel. Creating such partnerships ensures we have the best materials and equipment and allows us to focus on what we do best — serving our customers.
By not haggling over prices but instead focusing on service and reliability, we’ve built strong relationships that benefit our business and clients.
As I look ahead, the goal is to continue growing while maintaining the principles of servant leadership. To achieve these goals means investing in our team, providing ongoing training, and fostering a culture of collaboration and mutual support.
It’s about building a company where everyone feels valued and empowered to contribute to our success.
When people come to me – whether they are co-workers or customers – and ask questions, I answer with a question: ‘How Can I Help?’ That, in my opinion, is the backbone of a servant leader.
These attributes come from my father, Ed, who taught me and my siblings about work ethic and service.
Servant leadership is about recognizing the value in every individual, fostering a culture of support and development, and always striving to provide the best possible service to our customers.
As I continue to build my company, these principles will remain at the core of everything we do, driving us towards a future of sustained success and positive impact.
Mike Greany owns ASAP Plumbing, Heating, and Air Conditioning in Corona, CA — a company he founded in 2024. Before that, Greany was the service manager for All Pro Heating in Ontario, CA, and then the residential service manager for Air Rite Air Conditioning and Refrigeration in Huntington Beach, CA. He also owned a small plumbing company before that. To reach Mike, click on ncilink.com/ContactMe.
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