“Homeowners need to understand why their equipment costs more and what value they’re receiving,” he explains. “A well-trained contractor who uses precision instruments can deliver top performance for this significant investment.”

Morristown, TN is NCI's new headquarters city.
In 2024 NCI re-located its headquarters to Morristown, TN.

Since its founding, NCI has impacted the HVAC industry by focusing on performance, comfort, and safety. With a solid commitment to advancing industry standards, developing cutting-edge training programs, and fostering a community of high-performance contractors, NCI is leading the way in transforming HVAC from a trade into a true craft.

“At NCI, we’re not just teaching contractors how to work with HVAC systems; we’re teaching them how to build trust and deliver measurable comfort to customers,” he concludes. “That’s the legacy we want to leave behind.”

The story of this organization is that of two men who started on paths, taking them in one direction but then changing and evolving, leading them to their future. It wasn’t easy. It sometimes wasn’t fun. By believing in perseverance and having a mission, they wound up exactly where they were meant to be.

As NCI looks toward the future, it remains poised to evolve alongside the industry, continually raising the bar for what HVAC professionals can achieve. Through innovative training, digital tools, and a dedication to quality, NCI empowers the next generation of HVAC contractors to excel in an increasingly complex field, setting new standards for performance and customer satisfaction.