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Discover how High-Performance HVAC™ can revolutionize your business and provide better comfort, safety, health, and energy efficiency for your customers.

High-Performance HVAC™ professionals:

Deliver comfort, safety, health, and energy efficiency using proven testing methods and documented results. 

High-Performance professionals are craftsmen who rely on field measurements to diagnose system problems and identify solutions. Once the problems are resolved, they repeat the measurements to prove the system works as promised

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Are You Measuring and Still Guessing?

Are You Measuring and Still Guessing?

The motto at NCI is, “If you don’t measure, you are just guessing.” However, is it possible that you are measuring and still guessing? The answer depends on what you are measuring. Do your measurements have real value, or are they just token readings? Do you fully...

How to Use Flat Rate Systems forPricing Duct Renovations

How to Use Flat Rate Systems for
Pricing Duct Renovations

What kind of crazy person would choose duct cleaning, duct renovation, and duct replacement calls in the heat of a Georgia summer when they could exclusively take HVAC system replacement work? My brother, Dallas, that’s who. Wait! Don’t stop reading! And Dallas, don’t...

Two Combustion Safety Tests You ‘Must Do’

Two Combustion Safety Tests You ‘Must Do’

Every time one of our employees enters a customer’s home or building, we take responsibility to assure both our technician’s and customer’s safety. Case law across America has proven that ignorance of this fact is no defense. Let’s face it. HVAC system failures can...

The Cost of Non-Conformance or “Are Your Shoes Tied?”

The Cost of Non-Conformance or “Are Your Shoes Tied?”

From my experience working in manufacturing, research and development, and product support, I learned that non-conformance to specification is one of the primary causes of errors and product defects. On the other hand, strict process control (consistent methods and...

Indoor Humidity Problems and Solutions (Part 2)

Indoor Humidity Problems and Solutions (Part 2)

Last month, authors Ben Lipscomb, P.E., and Dennis Mondul began discussing the importance of humidity for indoor comfort, air quality, and health. They covered humidity problems that impact these factors as well as building integrity, how to manage cooling humidity,...

So, You Have a Diagnostics-Generated Lead. Now What?

So, You Have a Diagnostics-Generated Lead. Now What?

The first critical ingredient to create a system upgrade sale is your conviction that each system needs more than equipment replacement. Your ability to successfully sell more than a box swap depends on being able to communicate that conviction. You’ll use it along...

If You Don’t Measure, You’re Just Guessing™

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