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Living in the Now, with John Doe

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January 2025 NCI Update

January 2025 NCI Update

Membership Benefit: Savings Calculator National Comfort Institute (NCI) members have access to a specialized partner rebate program that provides them training savings based on the purchases they make from the organization’s preferred vendors. In January 2025 we...

Twelve High-Performance New Year Resolutions

Twelve High-Performance New Year Resolutions

January is always a great time to look back at the previous year and review your company’s progress. While it’s a good idea to look at your financials, it’s also a good time to take stock of who you are compared to who you want to become. If your goal is to grow as a...

Don’t Pressurize Your High-Performance HVAC Customers

Don’t Pressurize Your High-Performance HVAC Customers

A few years ago, my brother bought a new construction home near New Orleans, LA. He was nervous about the quality of his new home, but more specifically, the HVAC equipment and installed duct system. There were news stories about homeowners suing local home builders...

I‘m from the High-Performance HVAC™ Industry: How Can I Help?

I‘m from the High-Performance HVAC™ Industry: How Can I Help?

I was honored and surprised as a recipient of the Rob Falke Servant Leadership Award from National Comfort Institute (NCI) in 2023. This prestigious award, named in honor of my mentor, Rob Falke, was a moment of great personal significance. He had an uncanny ability...

Embracing Change: Why We Rebranded Our HVAC Company

Embracing Change: Why We Rebranded Our HVAC Company

Rebranding is a marketing strategy that involves changing a brand’s identity to create a new image in the minds of customers and other stakeholders. The goal is to increase brand awareness and loyalty, and ultimately drive business growth. Here at Punbar LLC, we very...

Seven Essential Steps You Need to Optimize a Duct System

Seven Essential Steps You Need to Optimize a Duct System

A frequently asked question we get at National Comfort Institute (NCI) is, “What skills do we need to optimize a duct system the right way?” To shed some light on this question, here’s an overview of five essential skills I believe you need. As you read, you’ll notice...

December 2024 High-Performance HVAC Product Review

December 2024 High-Performance HVAC Product Review

Written by HVAC Professionals for HVAC Professionals JobLink Instruments and Apps The Fieldpiece JobLink instruments and apps have been going through an ongoing evolution over the years. Their objective is to provide the HVAC industry with a more available and...

December 2024 NCI Update

December 2024 NCI Update

Summit 2025 Early Registration is Open! The National Comfort Institute (NCI) team announces that High-Performance HVAC™ Summit 2025 will be held in Austin, TX September 9-12th. The 2025 event will be headquartered at the Kahalari Resort and Waterpark and promises to...

Who is the Brand? A Shakespearean View on Branding

Who is the Brand? A Shakespearean View on Branding

To brand, or not to brand? That is the question. OK, Shakespeare never wrote those words. Industry colleague and friend Matt Michel did 15 years ago in another trade magazine I used to work for. I was reminded of the famous line from Hamlet the other day when my...

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