Navigating High-Performance Heat Pump Retrofits

Tony Amadio is the President of First Dimension Software and the developer of TrueLoads, a residential HVAC system design application. He brings more than 18 years of engineering experience in the HVACR industry, along with a strong background in HVAC education. Tony holds a Master of Science in Mechanical and Aerospace Engineering from the University of Central Florida.

In this episode, Tony compares different methods of load calculations. He also talks about the importance of accuracy and what makes heat balance different.

This week, Adam sits down with Scott Fielder from Evergreen Telemetry for a conversation about commercial air balancing, field measurement, and the stories behind Evergreen’s innovative tools. If you’ve ever thought about getting into commercial air balancing, this episode is for you.

In this episode, we sit down with Ed Janowiak to explore his journey of measuring heat pump performance. Ed shares how he first began exploring airflow and BTU calculations, and how the same challenges contractors face today were already present decades ago. We also cover practical ways to measure coefficient of performance and quick diagnostic tests that can give valuable insights into system health. Whether you’re a veteran or just getting started, Ed’s perspective shows why mastering the fundamentals of measurement is the key to solving comfort issues that never seem to go away.

At the NCI Summit, we sat down with Brian Wright and Axle Romero to learn how they’ve used advanced diagnostics to set their company apart. From solving tough comfort problems to tackling serious health concerns, they share their journey in becoming the go-to choice in their market. This conversation is packed with real-world lessons for contractors who want to grow their reputation, deliver measurable results, and raise the bar for high-performance HVAC.

At the NCI Summit, we sat down with Anthony Woo to hear his powerful story of discovery and growth. Anthony shares how he first connected with NCI, the impact it’s had on his professional journey, and the lessons he’s learned over the past year. From new skills to real-world successes, this conversation highlights how training and education can transform not just a career, but an entire approach to residential HVAC.

In this episode, we unpack the difference between pushy, outdated sales tactics and data-driven conversations that build trust. Al D’Ambola shares highlights from his Summit presentation, including how to make measurements relatable for homeowners and a creative approach to following up with customers. Whether you’re a contractor aiming to boost credibility or a homeowner tired of sales gimmicks, you’ll see why high-performance sales isn’t about high pressure, it’s about delivering real solutions.

In this episode, Vince Lopez shares a real-world situation where another contractor claimed a furnace was safe, but testing revealed a dangerous situation. Vince walks us through how he identified the issue and provided a solution, and why education and proper testing are critical to protecting our customers.