< Previous30 MARCH 2018HIGH PERFORMANCE HVAC TODAYMANAGEMENTby the ancient rule of thumb and you need to perform a good Manual J calculation without any fudge fac-tors added.Don’t have the confidence to do a Manual J you can trust? Find a re-sponsible third-party professional to correctly estimate the tremendous load savings your product brings to the table and use the information to help sell your job. housing available.Together we might just win this war! Do the math yourself for an exist-ing home. If the house is well insulat-ed and the windows are low-e high ef-ficiency, then add up the conditioned floor space, divide the conditioned space square footage by the tons of air conditioning installed. If you come up with 500 as an an-swer, then you have a house designed lated homes that will cost half as much to operate and be more comfortable than ever before NDownsize the air conditioning systems we install in homes that are properly insulated NUse a blower door to test the build-ing envelope integrity and to establish the correct amount of fresh, cleaned, conditioned outside air to bring into the house NConsider adding whole house dehumidifiers to maintain comfort-able indoor relative humidity in the off-season when air conditioning sys-tems take a prolonged vacation NBecome strategic allies with good insulation contractors so to-gether we can produce the most efficient, affordable air-conditioned Paul Wieboldt is a licensed independent HVAC contractor with 25 years’ experience. He teaches HVAC diagnostics and home performance for National Comfort Institute and is a certified testing and balancing supervisor. He is also a NATE-certified technician and proctor. Paul holds certification as a BPI Building Analyst.His company, Tradewinds Appropriate Technologies, (www.tradewinds-at.com) created Manual J Design Studio (www.manualjdesign.com) to serve the industry by providing nationwide independent third-party load calculations. Tradewinds also conducts Manual J 8 Design software classes. You can email Paul at paul@tradewinds-at.com or call his office at 254.799. 1326.MARCH 2018 31HVACTODAY.COMPHOTO OF THE MONTH“Where is My Inhaler” — Mac Ludin, Cropp Metcalfe Services, Madison, VAThis month’s winner fits into the “WTH (What the Heck)” category. The condensing unit is SO close to the wall, and for no good reason. Plenty of room. As Mac Ludin writes, “ Somehow the installer managed to get the cover screwed in.”Mac Ludin from Cropp Metcalfe Services is the March 2018 winner of our Photo-of-the-Month contest, as voted on by the subscribers to the High Performance HVAC Today magazine and visitors to the website. He will receive a $50 gift card.You can too – submissions are always welcome. If you’d like to submit a photo for consideration in our Photo-of-the-Month contest, click here and fill out the information requested.THE APRIL CONTEST OPENS ON MARCH 9, 2018. That gives you plenty of time to submit something in any of our three categories: The Good , The Bad , WTH (What the heck).32 MARCH 2018HIGH PERFORMANCE HVAC TODAYNCI MEMBER UPDATEand Emoji. Go ahead, you know you want to post those little smiley faces :-).Unfortunately, we can’t bring over your log in information from Nation-alComfortInstitute.com, so you must sign up. It’s simple and is all part of your membership.Call Nick Guarino, our Member Sup-port Manager at 800-633-7058 if you need help.COMFORTMAXX AIR™ IS FREE WITH YOUR MEMBERSHIPComfortMaxx Air™ is NCI’s cloud-based professional lead generation and sales tool and it’s included in your monthly mem-bership dues? This is a $95/month value (that is what non-members pay to subscribe to it).It helps you record and calculate system air-flow information based on static pressure mea-surements for virtual-ly any type of residential or light commercial HVAC system. It also provides high-quality customer-fac-ing reports that add credibility to your findings and recommendations. And the best part is that ComfortMaxx Air is included in your NCI membership dues. To access, all you have to do is register.If you haven’t done so, register today. Just call Nick Guarino at 800/633-7058 or email him today at nickg@ncihvac.com.NCI STORE OFFERS MORE PROD-UCTS, MORE MEMBER BENEFITSLATE BREAKING NEWS: National Com-fort Institute, Inc. (NCI) recently added several Fieldpiece Instruments products to their online store’s repertoire of ap-proved test instruments for their Perfor-mance-Based Contracting™ members. These new products include anemome-ters, manometers, as well as static pres-sure probes.In addition, the company announced that more than 40 items are now on sale. Members get even bigger price breaks because they can take NCI’s Member Discount of 5% in addition to the sale price. Don’t forget that NCI also offers members the ability to use their NCI Bucks to pay for up to 50% of their tool and/or instrument orders. There are financing options as well.PLUS, the company provides Free Ship-ping on all orders over $200 (excluding resale and oversized products).Membership certainly pays. Be sure to visit the store today: http://ncilink.com/store. Or call the Customer Care line at 800-633-7058 and ask for Nick Guarino.NEW! HIGH PERFORMANCE TALK WEBSITEThis month National Comfort Institute, Inc. (NCI) introduced an upgrade to our PerformanceTalk email discussion sys-tem. It is called High Performance Talk. As with all new things, there is some change involved, but all the new fea-tures are well worth it. In fact, one of it’s new key features is the ability to inter-act not only through email, but through a new website (HighPerformanceTalk.com) as well. So, you can choose – you can contin-ue to interact with each other through email or go to the website whenever you wish and read all the discussion threads there. You can also start discussions on the website that will be seen by every-one who subscribes.HighPerformanceTalk.com is a web-site for NCI members only. Some other new features include:• Conversations will all stay on one page, plus the ability to jump around the conversation easily by using a friend-ly smart scroll bar• The ability to tag people by using “@(and their username)”• Mobile friendly. HighPerforman-ceTalk.com is completely mobile friendly on your smart phone or tablet. • Now you have access to Badges Member Benefits Continue to Grow!MARCH 2018 33HVACTODAY.COMAdvertiser IndexHIGH PERFORMANCEHVAC TODAY TMAD INDEXArzel Zoning Technology, Inc. | www.ArzelZoning.com ........................................................ 30Bacharach | www.MyBacharach.com ..........................................................................................31CUC Software | www.CUCSoft.com .............................................................................................16Dwyer | www.Dwyer-inst.com .......................................................................................................26EGIA | www.egia.org .............................................................................................................................5Fieldpiece | www.Fieldpiece.com .................................................................................................13Goodman Manufacturing | www.GoodmanMFG.com .........................................................20Jackson Systems | www.JacksonSystems.com.............................................................................4Lazco Corp. | www.LazcoCorp.com ................................................................................................12R.E. Michel Company, Inc. | www.REMichel.com .........................................................................6Service Titan | www.ServiceTitan.com ..........................................................................................31The New Flat Rate | www.TheNewFlatRate.com .......................................................................26To Your Success | www.ToYourSuccess.com ...............................................................................30TSI, Inc. | www.TSI.com .....................................................................................................................16To Subscribe to High-Performance HVAC Today:ONLINE: Visit HVACToday.com/subscribe for a FREE digital subscription.PRINT: 1 year/$72; single copy $7. Canada: 1 year/$92; single copy $9. Payable in advance with U.S. funds. Prepaid subscriptions may be sent to: High-Performance HVAC Today, PO Box 147, Avon Lake, OH 44012. Phone: 440-949-1850; toll free 800-633-7058; FAX 440-949-1851, or visit HVACToday.com/subscribe.PublisherDominick GuarinoEditor-in-ChiefMike WeilArt DirectorConnie ConklinOnline Development DirectorBrian RosemanSales ManagerDave KenneyCirculation ManagerAndrea Begany- GarsedEditorial AssistantMarge SmithEmail us at contactus@hvactoday.com with your comments and questions.34 MARCH 2018HIGH PERFORMANCE HVAC TODAYHigh Performance HVAC Today will publish business articles written by your most successful peers, industry instructors, and coaches. Along with content on how to deliver high quality HVAC systems, we will publish how-to articles, profiles, and success stories covering the following eight key areas of your service and contracting business: • Leadership • Strategic Planning • Business Management • Finance • Human Resources • Operations • Sales • Marketing.Our ultimate goal is to help you -- as a “Whole” Performance-Based contractor -- to succeed and thrive in an industry that is, unfortunately, still plagued with a low-price box-selling mentality. Sadly this approach is still the most common, but we are heartened by the rapidly growing renaissance emerging from the low-price swamp of our industry. While we may not be able to drain the swamp, we can build islands of performance, and bridg-es to connect the contractors out there who know there is a better way. These are companies that just need a good sup-port system to help pull themselves out of the alligator-infested waters they have been battling in for years, even decades. As you build systems to train your team to im-prove and track your company’s technical and business performance, you will become unstop-pable. You'll wow your customers, retain the best employees, grow your company profitably, and build its value with each passing day. I t’s no secret this magazine was created for HVAC professionals who are committed to measuring and improving the performance of the HVAC systems they install and service. Month after month we faithfully provide you with articles written by industry leaders and coaches to help you sell and deliver verified, highly performing systems. We are commited to continue to bring you the very best this industry has to offer.But there's another side to performance: Busi-ness Performance. NCI’s motto, “If you don’t measure you’re just guessing,” applies just as much to how you lead and manage your organi-zation as it does to the quality of the products and services you deliver.NEW CONTENTIn the months ahead, you’ll see an increasing focus on this “other side” of performance, with articles on leadership and accountability, and how to create systems to monitor and improve your business performance. We will discuss management tools for typi-cal residential and commerical HVAC business-es like Key Performance Indicators (KPIs), in-cluding how to develop and track them, and so much more. In addition to its cutting-edge technical content, Dominick Guarino is publisher of HVAC Today magazine and CEO of National Comfort Institute, Inc. He can be reached at domg@ncihvac.com ONE MORE THING...By Dominick GuarinoBuild A High-Performance HVAC Business!OUR ULTIMATE GOAL IS TO HELP YOU – AS A “WHOLE” PERFORMANCE-BASED CONTRACTOR – SUCCEED AND THRIVE IN AN INDUSTRY THAT IS UNFORTUNATELY STILL PLAGUED WITH A LOW-PRICE BOX SELLING MENTALITY. If You Don't Measure, You're Just Guessing!™Next >